Speak human to every customer

Bilingual voice agents that answer, act, and hand off like your best team, in Gulf Arabic and English, on real phone lines, with quality assurance built in.

Gulf Arabic & EnglishNative dialectsEvery call scored

Book a demo Explore the platform

The Gulf's #1 voice AI · Built here, for here

Delivery confirmation

+971 4 000 0000

0:00

Delivery AgentClinic Front DeskSupport Expert

Builtto speak Arabic.

Live console

The product, not a promo.

Delivery confirmation

+971 4 000 0000

0:00

Watch a call close itself

A real rescheduling call, handled end to end in Arabic. Action taken, order updated, customer gone happy. No human touched it.

Live sessionar · en0:40 max

The agent greets you first

Go ahead, interrupt it

Talk to the engine live in your browser. Cut it off mid-sentence, switch languages mid-thought. It yields, listens, and picks right back up.

stt_endpointing150 ms

utterance_end1000 ms

interrupt_grace_en300 ms

interrupt_grace_ar350 ms

audio_runtime16 kHz PCM

carrier_codecG.711 · 8 kHz

full-duplex · echo-aware STT · KB-grounded · in-region runtime

Milliseconds, not promises

Turn-taking tuned per language, pulled straight from production. This is what fast feels like on a real phone line.

How Dayl works

The AI platform for yourcall operations

The Dayl Method, built with and tuned for operations in the Gulf

Describe the agent like a job description. Persona, guardrails, actions, and knowledge, live in days, no code.

You are Sara, a delivery agent for a logistics company. Your goal is to confirm every drop-off politely, in the caller's dialect.

LanguageAR · EN

Actions3 connected

Tone

WarmFormal

Agent studio

Write the persona and rules like a job description. The studio turns it into a working agent.

خليجيEmiratiSaudiKuwaitiMSAEnglish

Native Gulf dialects

Understands and speaks the dialects your callers actually use, not textbook Arabic.

مساء الخير، معك سارة من التوصيل…

0:06

Sara · Saudi Arabic28+ languages

28+ languages, 100s of dialects

The agent answers in whatever the caller opens with, Arabic in its real varieties first, and dozens of languages behind it.

refund-policy.pdf

price-list.csvqueued

faq.docqueued

Grounded on your knowledge

Point it at your docs and policies. It answers from them, and only them.

Special cases

Caller is not interested

Thank them warmly and end the call. Never argue, never call twice in one day.

Guardrails you write

Edge cases handled your way, in plain language, not decision trees.

Plugs into your stack

Calendars, order systems, CRMs, ticketing. Native connections or a simple API.

9:41

Delivery Support

Caller · English · 0:47

9:41

Customer

Agent · Arabic · 0:47

AR ⇄ EN live

Session trustRoutingPolicyLatency guard

<2s loop

Audio In

Turns

Stream

Translate

TTS

Audio Out

dual transcript · QA events · analytics · training flywheel

Live translation · a world first

Two people. Two languages. One phone call.

Dayl sits inside the call and interprets both directions as they speak. Your agent hears Arabic, the caller hears their own language, and neither of them waits.

Arabic and English, both directions, in the same call
The agent never switches language, neither does the caller
Drops into your existing contact center over a standard trunk
Every line stored in both languages for QA and search

See how interpretation works

Everything else in the box

The unglamorous details that decide whether voice AI survives production. All of it ships on day one.

The engine under every call: translation, dialing, and audio tuned for real phone lines.

Voice runtime

Live transcript

لو سمحت، وين وصل طلبي؟

Show inENRU

Features included:

Live call translation, AR ↔ EN ↔ RU
Drop-in voice SDK for your web apps
Outbound dialing engine
Echo-aware full-duplex audio
Expanded Arabic pronunciation lexicon
Custom knowledge bases

Explore the platform

For your engineers

A platform with an API, not a black box.

Trigger calls from your systems, receive signed webhooks as they happen, and pull every transcript, score, and metric into your own stack.

→REST API for calls, transcripts, and analytics
→HMAC-signed webhooks with retries and delivery logs
→CSV / JSON / XLSX exports with full filtering
→Field-mapped integrations for contact-center systems

POST /v1/calls

{
  "scenario": "delivery-confirm",
  "to": "+9665XXXXXXXX",
  "language": "ar",
  "voice": "nisreen",
  "order_context": {
    "awb": "48213",
    "cod_amount": 240,
    "window": "2026-07-14T18:00+03:00/20:00"
  },
  "webhook_url": "https://ops.yourco.com/hooks/voice"
}

Where it runs

Made for the calls the Gulf actually gets.

Delivery fleets, registries, clinics, and government lines. Each solution ships with proven call flows on real numbers, not generic templates.

Logistics & last-mile

Confirms the delivery, verifies the address, reschedules, before your driver leaves the depot.

”معك سارة من التوصيل, شحنتك واصلة بكرة الصبح، يناسبك؟“

Real-estate registry

Registration status, ownership certificates, disputes, answered on the first call.

”أبشر، عطني رقم الطلب أو رقم الهوية وأتحقق لك حالاً.“

Healthcare

Books, reschedules, and confirms appointments, and runs patient surveys that people actually finish.

”موعدك في عيادة العيون يوم الثلاثاء الساعة عشر الصبح, تبغى تأكده أو تغيره؟“

Tourism & entertainment

Visa guidance, itineraries, ticketing, VIP concierge, every visitor feels expected.

”Not at all, group bookings up to fifteen go straight through me. Which date are you thinking of?“

Government services

Citizen inquiries and satisfaction surveys, Arabic-first, fully auditable.

”مساء الخير، معك مساعد الخدمة, أقدر أساعدك بإيش اليوم؟“

Telecom

From logistics arms to care lines, voice intelligence at network scale.

”Let me check that for you… your installation is scheduled for Thursday morning. Want me to move it earlier if a slot opens?“