Appointments booked. Patients heard.
Hospital appointment management and patient-satisfaction surveys, with medical-safety guardrails, the agent informs and books, never diagnoses.
Call flows
Ready on day one.
Appointment booking
Books, reschedules, cancels, and confirms outpatient appointments.
Reports & sick leave
Guides patients through medical-report and sick-leave requests.
General hospital info
Clinic hours, departments, and directions, grounded in the hospital's knowledge base.
Patient-satisfaction surveys
Post-visit surveys by voice, with structured results your quality team can act on.
On the line
What it sounds like.
A real call, the way your customers would hear it.
Agent · AR
موعدك في عيادة العيون يوم الثلاثاء الساعة عشر الصبح, تبغى تأكده أو تغيره؟
Your ophthalmology appointment is Tuesday at 10am, confirm or change it?
Caller · AR
غيّره لو سمحت، الأسبوع الجاي أحسن.
Change it please, next week is better.
Agent · AR
تم الحجز يوم الثلاثاء الجاي الساعة عشر، ووصلك تأكيد برسالة.
Booked for next Tuesday at 10, confirmation sent by message.
Why it works here
The platform underneath.
4
hospital call flows ready out of the box
2
languages for every patient
100%
of calls recorded and scored